What MapleDent Cloud does for your clinic.
Scheduling, charting, billing, communication, imaging, and reporting. Built around the way Canadian clinics actually work.
Scheduling
Built for clinics with multiple providers and assistants running at the same time.
Drag & Drop Appointments
Grab an appointment and move it. Drag the edge to change the duration. It works the way you'd expect it to.
Multi-Provider Columns
Each provider gets their own color-coded column. Filter by dentist, hygienist, or assistant to see just what you need.
Split Slots & Time Blocks
Split a slot when you need to double-book efficiently. Block off time for lunch, meetings, or admin.
Assistant Pairing
Set preferred assistant pairings for each provider. Need to swap someone mid-day? A couple clicks.
Cancellation & No-Show Tracking
Keep a record of late cancellations per patient, justified or not. Set your own warning thresholds and backfill from your waitlist.
Work Hours Scheduling
Set working hours per provider and per location. The schedule knows who's in, when they're available, and adjusts accordingly.
Treatment & Charting
Click a tooth, pick a procedure, and the billing code figures itself out.
Interactive Odontogram
Seven-region tooth zoning with click-and-drag surface selection. Treatment status shows in three colors so you can see where things stand at a glance.
Context-Sensitive Coding
Pick your surfaces and the system resolves the correct billing code based on surface count, material, and tooth type. No manual lookup needed.
Automatic Code Switching
Treatment codes adjust automatically based on the treatment area, how many teeth in a quadrant share the same treatment, surface count, and tooth region. Add or remove teeth from a plan and the codes update.
Treatment Plans
Create, name, reorder, and copy plans. Drag planned appointments onto the schedule and track what's done versus what's still pending.
Macros
Group common procedures together. One click adds the full set of codes and any lab attachments.
Perio Charting
Pocket depth, gingival margin, bleeding on probing, tartar, plaque, mobility, and furcation. Full periodontal charting with exam-over-exam comparison.
Imaging
Mount templates, editing tools, and comparison views. Images stay organized without extra effort.
Mount Templates
Set up your mount layouts with automatic tooth numbering. Use the defaults or create your own to match how your clinic works.
Built-In Editor
Rotate, flip, invert, adjust brightness and contrast, zoom, crop. Basic image editing without leaving the app.
Side-by-Side Compare
Pull up two images and compare them in a split view. Useful for tracking changes between visits.
Overview Mode
A four-panel view where you can drag and drop images for quick review across mounts.
Billing & Insurance
Canadian billing codes, insurance splits, claims, and year-end tracking. Built for how billing actually works here.
2,758-Entry Code Database
The billing database picks the right CDA code based on surface count, material, and tooth type. You're not flipping through fee guides.
Insurance Integration
Handles primary and secondary plans. Patient and insurance portions are calculated for you.
Predeterminations & Claims
Send predeterminations digitally and track whether they've been accepted or rejected. PDFs are stored with the record.
Year-End Benefits
Filter patients by remaining insurance balance so you can reach out before their benefits expire.
Payment Plans
Set up installment plans and track payments. Overdue balances are visible at a glance.
Two-Minute Checkout
A guided checkout flow that keeps things moving at the front desk. Insurance splits, payment, and next appointment booking in one screen.
Communication
SMS, VoIP, fax, reminders, recare, patient portal, and review management. Less manual follow-up, fewer things slipping through.
Two-Way SMS
Text patients from their chart. Threaded conversations, templates, MMS support, pinning, and unread badges. You can also message from the schedule view.
VoIP Calling
Make and receive calls from within MapleDent. Call logs tie to patient records automatically so you have a history of every conversation.
Integrated Fax
Send and receive faxes without a fax machine. Referral letters, specialist reports, and insurance documents go out digitally.
Automated Reminders
Booking confirmations, day-before reminders, and recall messages go out by SMS, email, or both. You configure it once.
Recare Engine
Set recare rules with age transitions and the system handles due dates, reminder sequences, and overdue tracking. See the full pipeline from due to attended.
Post-Visit Reviews
Patients get a short satisfaction survey after their visit. If they score well, they're prompted to leave a Google review.
Patient Portal
Patients can book appointments online, fill out forms before their visit, and access their upcoming schedule. Less phone time for the front desk.
Online Booking
Patients see available time slots and book directly. The appointment shows up on the schedule without anyone at the desk having to enter it.
Cancellation Tracking
Track late cancellations and no-shows per patient. Warnings go out automatically when someone hits your threshold. Backfill from the short-notice waitlist.
Reporting
Production, collections, patient retention, and the numbers you need to run your practice.
Production Reports
See production by provider or across the whole clinic. Filter by date range, category, or specific codes.
Utilization & Case Acceptance
Book-to-available ratio, case acceptance rates, average days to accept, and how much unscheduled treatment is sitting on the books.
A/R Aging & Collections
Standard aging buckets (0-30, 31-60, 61-90, 90+ days), net collection ratio, and payment plan performance.
Recare Funnel
See how patients move through your recare pipeline: due, reminded, reached, booked, attended. Spot where people are dropping off.